Comparison

Sikia vs Canny

Canny’s details checked from its public pricing and help pages. Sources

Canny is a hosted customer feedback tool with feedback boards, voting, a public roadmap, a changelog and Autopilot, an AI layer that captures and deduplicates feedback from support and sales conversations.

Which to choose

Choose Canny if

  • You want uncapped AI credits on a free plan. Canny Free covers up to 25 tracked users and includes Autopilot AI.
  • Your feedback arrives through Intercom, Zendesk, Help Scout, Gong or review sites, where Autopilot can extract it automatically.
  • You need Jira, Linear, ClickUp, GitHub, Asana or Azure DevOps (Pro and up), or Salesforce and HubSpot (Business).
  • You need team SSO through Okta, Entra ID, OneLogin or OIDC, or a full REST API today.

Choose Sikia if

  • Your users talk to you in Slack or Discord, and you want messages in the channels you pick captured and sorted without anyone forwarding them.
  • You want a price that doesn't rise as more people post, vote or comment: Free for one project, then $19, $29 or $49 a month, or $99 once.
  • You want the MCP server on every plan, Free included, and badge removal from the $19 Starter plan.
  • You want to self-host. Sikia is source-available, and the Scale plan includes a commercial self-host license.

Pricing

Sikia

Flat per plan. Unlimited voters and teammates on every plan.

  • Free$0, no card
  • Starter$19/mo or $152/yr
  • Growth$29/mo or $232/yr
  • Scale$49/mo or $392/yr
  • Lifetime$99 once

Free: 1 project and 25 AI-captured requests a month, with the “Powered by Sikia” badge. 7-day trial on monthly and yearly plans.

Canny

Tracked users: anyone with a post, vote or comment attributed to them

  • Free$0

    Up to 25 tracked users; unlimited boards and posts; roadmap, changelog and widget

  • Pro$79/mo billed yearly, or $99/mo billed monthly

    For 100 tracked users. At 500 it's $279/mo yearly or $349 monthly; at 5,000, $1,079/mo yearly or $1,349 monthly.

  • BusinessCustom pricing

    Over 5,000 tracked users, IdP SSO, Salesforce and HubSpot, and the branding-removal add-on. Sales-led.

Free plan: Free plan for up to 25 tracked users and 5 Owner/Manager admins, with Autopilot AI and uncapped credits. To keep it, you must finish onboarding, including feedback from 5 people, within 7 days.

When you pass your tracked-user increment, Pro moves up automatically and charges a prorated amount, unless you set a monthly spend limit, after which new users' feedback stops being tracked. Yearly billing saves about 20%. Canny's pricing page shows only yearly prices; monthly prices come from its billing help article.

Canny pricing source

Want numbers for your team? The feedback tool cost calculator works out the cheapest plan that fits at each tool.

Features side by side

“Turns messages into feedback” means capture, not notifications posted into a channel.

Sikia and Canny, feature by feature
FeatureSikiaCanny
Collect
Public feedback board
Yes: Yes
Yes: Unlimited boardsUnlimited boards and posts on every plan, including Free.
source
Voting
Yes: Yes
Yes: YesEvery plan. Admins can also vote on behalf of users.
source
In-app widget
Yes: One script tag
Yes: YesThe portal and widget are on every plan, including Free. Widget search covers only the embedded board.
source
Turns Slack messages into feedback
Yes: Channels you pick, AI-sorted
Partly: Manual, one message at a timeAn @Canny bot, a 'Submit feedback' message action or a shortcut turns a message into feedback, on every plan. Channel monitoring isn't described.
source
Turns Discord messages into feedback
Yes: Channels you pick, AI-sorted
No: Notifications onlyThe Discord integration posts Canny notifications to Discord. Turning Discord messages into feedback isn't documented.
source
Intercom or Zendesk
Partly: Forward tickets by email (Growth and up)
Yes: Both, every planAgents create or link posts from conversations and tickets, and Autopilot can extract feedback. Intercom counts toward Free's integration limit.
source
Organize
AI duplicate detection
Yes: Suggests merges as votes
Yes: AutopilotAutopilot flags likely duplicates and can merge them automatically. It's on every plan, with uncapped credits on Free and Pro.
source
AI summaries
Yes: Per request
Yes: Comment summariesAutopilot condenses long comment threads. Included on every plan.
source
Jira or Linear
On some plans: Linear and GitHub Issues (Growth and up)
On some plans: Pro and upJira and Linear, plus ClickUp, GitHub, Asana and Azure DevOps, on Pro and Business.
source
Share
Public roadmap
Yes: Yes
Yes: YesEvery plan includes a public roadmap. An internal roadmap with scoring is also available.
source
Changelog
Yes: Emails every voter
Yes: YesEvery plan includes a changelog.
source
Custom domain
On some plans: Starter and up
On some plans: Pro and upCanny's help center says custom domains are only available on its paid plans.
source
Remove their branding
On some plans: Starter and up
On some plans: Business add-onRemoving 'Powered by Canny', including from emails, is an optional add-on on the sales-led Business plan. The price isn't published.
source
Platform
MCP server for AI agents
Yes: Read and write, every plan
On some plans: Pro and upOfficial MCP server with 55+ read and write tools and OAuth setup, for ChatGPT, Claude and Cursor. Available on any paid plan.
source
API
Yes: REST API and webhooks, every plan
Yes: REST API, every planRate limits are 1,000 requests an hour on Free, 5,000 on Pro and 15,000 on Business. Webhooks are documented.
source
SSO
On some plans: Portal SSO from your app (Scale)
On some plans: Business (Okta, Entra ID, OIDC)Team SSO through Okta, Entra ID, OneLogin or OIDC is Business-only. End-user JWT SSO is documented separately; its plan isn't stated.
source
Import from other tools
On some plans: Canny, Featurebase, Frill, Nolt, Upvoty, CSV (Growth and up)
Partly: CSV or API, no named importersCSV import (title, details, status, tags, category) by Owner admins, and API import with authors, votes and comments.
source
Self-hosting
Yes: Source-available
No: Not listedCanny's pricing page and help center list only hosted plans.
source

The main differences

How the price grows

Canny Pro is priced by tracked users, meaning anyone with a post, vote or comment attributed to them. It starts at $79/mo billed yearly for 100 tracked users and reaches $1,079/mo billed yearly at 5,000, with custom Business pricing above that. Sikia's plans are limited by projects and AI volume instead: Free covers 1 project and 25 AI-captured requests a month, Starter is $19/mo for 1 project and 100, and voters are never counted.

Slack and Discord

Canny turns a Slack message into feedback when someone uses its bot, message action or shortcut on it, and its Discord integration only sends notifications. Sikia listens in the Slack and Discord channels you pick, sorts each message into request, bug, question or chatter, and drafts requests that a teammate approves before anything goes public.

Where AI finds feedback

Canny's Autopilot extracts feedback from Intercom, Zendesk, Help Scout, Gong, app-store and review sites, and Zapier, and it's included on every plan. Sikia captures from Slack, Discord, its widget, forwarded emails, GitHub Discussions and its API, and its AI suggests merging duplicates as votes with the user's quote attached. If most of your feedback comes through a helpdesk or sales calls, Canny covers more of it.

Branding, SSO and integrations

Removing 'Powered by Canny' and team SSO both require Canny's sales-led Business plan, and branding removal is an add-on with an unpublished price. Sikia removes its badge and includes a custom domain on every paid plan, and links requests to Linear and GitHub Issues from Growth, but it has no team SSO and no Jira, Intercom or Zendesk integration.

MCP server and API

Canny has an official MCP server with 55+ read and write tools on any paid plan, and a REST API on every plan. Sikia's MCP server is on every plan and includes get_spec, which returns a spec with the problem, user quotes and acceptance criteria for Claude Code or Cursor. Sikia also has a REST API and signed webhooks on every plan.

Moving from Canny to Sikia

Sikia imports from Canny with your Canny API key and brings over requests, voters, comments, statuses and changelog entries. Canny's API is available on every plan, including Free. Nobody is emailed, re-running the import only adds what's new, and vote counts that can't be tied to a specific voter are kept as anonymous votes. Imports need the Growth, Scale or Lifetime plan.

Step by step: how to migrate from Canny without losing votes.

FAQ

Is Sikia cheaper than Canny?
It depends on how many people give feedback. Canny Pro is $79/mo billed yearly ($99 monthly) for 100 tracked users and rises with tracked users, while Sikia's paid plans are $19, $29 and $49 a month whatever the number of voters. Both have a free plan: Canny's covers up to 25 tracked users, and Sikia's covers one project with any number of voters.
Does Canny have a free plan?
Yes. Canny Free covers up to 25 tracked users and 5 Owner/Manager admins, with Autopilot and uncapped AI credits. To keep it, you have to finish onboarding, including collecting feedback from 5 people, within 7 days.
Can I import my Canny data into Sikia?
Yes. Paste a Canny API key and Sikia brings over requests, voters, comments, statuses and changelog entries without emailing anyone. Imports need the Growth, Scale or Lifetime plan.
Does Canny capture feedback from Discord?
No. Canny's Discord integration sends Canny notifications to Discord, and turning Discord messages into feedback isn't documented. Sikia captures messages from the Discord channels you pick.
Does Canny have an MCP server?
Yes, on any paid plan, starting with Pro. It has 55+ read and write tools. Sikia includes its MCP server on every plan.

Sources

Checked October 19, 2026. Vendors change plans often; the source is the final word.

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