Refund Policy

Every account can try any monthly or yearly plan free for 7 days. A card is required to start, but nothing is charged until the trial ends. Cancel before then from Billing › Manage billing and you won’t pay anything. The Free plan needs no card and is never charged.

Cancel any time from Billing › Manage billing. Your plan keeps working until the end of the period you’ve paid for and doesn’t renew after that. Your account then moves to the Free plan. Cancelling stops future charges; it doesn’t refund the current period by itself.

• First charge: if you’re charged when your trial ends and didn’t mean to continue, email us within 14 days of that charge for a full refund.
• Yearly plans: full refund if you ask within 14 days of any yearly charge, including renewals.
• Monthly renewals: not refunded after the first 14 days, but you can cancel so the next month isn’t charged.
• Lifetime: full refund if you ask within 14 days of buying it. After a refund the account moves to the Free plan, unless it also has a monthly or yearly plan.
• Upgrades: the pro-rata amount for an upgrade is refundable within 14 days if you switch back.
• Our mistakes: duplicate charges, charges after you cancelled, or extended outages are always refunded, whenever you notice.

Refunds go back to the original payment method through Dodo Payments, our merchant of record, usually within 5–10 business days depending on your bank. Where the law where you live gives you stronger refund or withdrawal rights, those apply.

Email support@sikia.dev from your account email with the date of the charge. You don’t need to give a reason. See also our Terms of Service.